Bosch
Bosch Family
Thermador, Siemens, Gaggenau
servicer # 05650
The best way (and quickest) to check warranty is to call 1-800-929-9808 with model #
Use & Care Manuals (click ‘service’, than ‘use instructions’)
If an appliance is returned to a dealer and resold, the warranty starts over with the new customer, but it is for functional problems only… no cosmetic warranty.
To read manufacture date: 1st two “numbers” + 20 = year, next two numbers= month
Example1 = FD791010222 = year= 1999, month = 10 (October) result = Oct 1999
Example2 = 890377101 = year= 2009, month = 03 (March) result = March 2009
Cust Ed and Install identification calls covered only 1 time in first year Minor cosmetic damage covered for 30 days for Bosch, and 60 days for Thermador aqnd Gaggenau
Parts Lookup and Tech manuals & Videos
Username: best-serv
Password: bsc1295
1 year part warranty for COD part
Contact Numbers
Tech Line
BSC Customer Service
Cust Srvc for Cust
Bart Stock Srvc Rep)
Dave Hyde(Local Sales Rep)
Lisa Bieker(Local Sales Rep)
800-444-9091 code:05650
800-929-9808
800-944-2904
714-981-9763
email: Bart.Stock@bshg.com
Office 303-307-4484
Cell# 303-570-2899
Cell# 303-475-4598
Bosch/Thermador/Gaggenau Dishwasher power cord rework: 10/01/15
Auth covers parts and labor. Customer will not be required to pay the MSV.
Cust must call 888-965-5813 to validate if their d/w is affected. Certain models of Dishwashers manufactured in the years of 2008 thru 2013 are affected.
Part must be ordered thru a special website before servicing.
If cord shows overheating/damage to the control, tech must call the same number and a new auth will be issued and a control will be sent to us to be replaced. Tech will be paid the full rate again for the return visit.
Bosch/Thermador/Gaggenau Dishwasher spring/hinge rework: Auth # S4R7HX 06/01/2014
Symptom: cable on spring assy breaks. Auth # S4R7HX covers parts and labor, cust only responsible for MSV $89.95. If hinges are bent, they will cover the hinges also.
Serial # range 9208 THRU 9310 (Aug 2012 thru Oct 2013)
Affects specific models starting with SHV, DWHD, DF. Call in with model to check.
Bosch Dishwasher Control Rework:
1-800-856-9226 if you need auth or if trouble with auth given
Affected model/serial chart
Order re-work parts on website http://orders.bsh-usa.com/
Thermador Oven Insulation Rework
1-800-701-5230 if you need an auth
Affected model/serial chart
Order re-work parts on website http://orders.bsh-usa.com